Sale Terms
15% Off Waffle and 50% off Plush
Offer Details: Receive 15% Off Waffle and 50% off Plush on Onsen for a limited time only. Prices are as marked. Product exclusions may apply. Items that are marked 'Final Sale' cannot be exchanged or returned. Please see return policy for more information. Onsen reserves the right to modify, replace, or cancel the offer at any time. Offer cannot be combined with other coupons, discounts, offers or promotions. Offer is non-transferable and cannot be sold or exchanged in any other way. Offer valid only applicable for in-stock items or pre-order. Offer not valid on previous purchases, special orders, gift cards, taxes, or shipping costs.
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Extended Holiday Return Policy
Our extended holiday return policy is now in effect—if you make a purchase between November 1 and December 1, you have until January 31, 2025 to make a return or exchange.
Can I return Final Sale Items?
Items marked as “Final Sale” on our website are non-refundable and non-exchangeable. By purchasing these items, you acknowledge and accept that they cannot be returned for a refund or exchanged for another product, unless there is a manufacturing defect or an error on our part. We strongly encourage you to review the product details, sizing, and any available information before making a final sale purchase. Please contact our customer support team if you have any questions or concerns about a “Final Sale” item prior to making your purchase. Your satisfaction is important to us, and we are here to assist you in any way we can.
